Frequently Asked Questions

Everything you need to know about your MARCHON™ experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.

What is your return policy for performance gear?

We offer a 30-day return policy on all unused items in their original packaging. Please ensure tags are attached for a full refund or exchange.

Do you offer international shipping?

Yes, MARCHON™ Global ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How should I care for my training apparel?

To maintain the technical integrity of our fabrics, we recommend washing items inside out on a cold cycle and air drying. Avoid using fabric softeners or bleach.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. Please contact our support team within 60 minutes of placing your order if you need to make any adjustments.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Clearpay in select regions.